Getting started

Here is an overview of what I’ll need from you to get started with your website build. Scroll down and you’ll also find an overview of the complete web design process for your reference.


1) What I’ll need from you to get started


High resolution JPEG, PNG, PDF and / or vector file please.


Your hosting account login and / or cPanel username and password.


If you already own a WordPress site, I’ll need administrator access and the login details.


High resolution images & pictures you would like me to use for your site.


Page content and any website copy / information you’d like me to include.


Brand style guide, colours or any specific design requirements.

How to transfer content:

Dropbox Logo


Dropbox is a great online image / file sharing platform. If you have more than 15-20 images for your website, we can use dropbox. We can also use this to share important logins and credentials instead of sending through email.

I will set up a folder for the project and then share the folder with you via email. You can upload all images and files there. Having a dropbox folder will also help us keep everything organised and in one place for everyone to access at anytime.

WeTransfer Logo


WeTransfer is a website that allows you to upload and send large files securely. I will then receive an email with a download link.

This option is ideal, if you only have to send a few photos.

To use the WeTransfer option, simply head over to the WeTransfer Website, click on ‘upload files’, enter my email address: and click ‘transfer’.

2) Web Design Process Guide for You

Designing a website, no matter how big or small, is an extensive process that can be overwhelming. To better help you understand what to expect during the design and development, I’ve outlined my process into 3 steps:



In our initial discovery session, you can tell me your ideas for your new website and send me any examples of exicting websites that you like. I will then draft a menu structure and website hierarchy.

Once you approve the structure, I will design the home page (landing page) and one sub page and send them over to you to approve the general design.


When you are happy with the general design & layout, I can go ahead and design all web pages of your new site and implement any requested features, functionality & plugins.

I will also make sure that your website is responsive and works well on different devices and browsers.



In the revisions phase, you can take a look at the new website and send through any changes you’d like me to make.

Please review ALL pages to make sure all spelling, grammar, addresses and information are correct before going live.

Once you give me the thumbs up, I will launch your new website and submit the sitemap to Google, so it can be indexed by search engines.

3) The Client Portal

Screenshot of the client portal

To make working together a breeze, I’ll set up a client portal for you.

The client portal URL is:

You’ll see a login window, where you’ll have to enter the same email address you’ve been using previously in our communication.

In the client portal, you can find all the important information about our work relationship in the one spot. It gives you an overview of the projects I am working on. You can submit a request or book a call with me. Here, you can also find our work agreements, invoices, etc. If I need you to give me feedback, you’ll find a pop up window asking you to approve a deliverable.

I will send you a walk through video to show you how to use the client portal as well, so you can refer to it when needed.